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Data Virgins

Two recent news items have got me thinking this week. Firstly, the collapse of the infamous mobile telephone directory, using bought in data, and secondly the ASA rapping Virgin Media over the fingers for not using goneaway suppression. Both cases represent a certain naivety on the part of both organisations...
Posted to B2B 101 (Weblog) by Hugh Bessant on 23 Jul 2009

Technology is the Fox that will kill the Golden Goose

All industries evolve. Things change, develop, improve. Direct Marketing is no different to any other sector, and the major change of the last ten years has been the growth of information technology. Is this a good thing? For me, the jury is still out. The first mailshot I organised, circa 1985, involved...
Posted to B2B 101 (Weblog) by Hugh Bessant on 07 Jul 2009

This industry cannot help shooting itself in the foot

Good grief, when are we ever going to learn? Your starter for ten, why is the direct marketing industry hated by the consumer? Because we have allowed their data to be treated with disdain and disrespect, that's why. Spam, junk, confetti tactics, poor targeting...you name it, and someone calling...
Posted to B2B 101 (Weblog) by Hugh Bessant on 11 Jun 2009

Hallelujah You can teach an old dog new tricks

Happy New Year, one and all. On New Years eve, just before the witching hour, I downloaded my first song. Previous to this momentous moment, I had stuck to the old ways, in other words, buying CD's...although I still call them albums of course. I do not own an iPod. And I was quite happy letting...
Posted to B2B 101 (Weblog) by Hugh Bessant on 02 Jan 2009

I'm Mandy, Fly Me, Flog Me, Buy Me (or let me loan you bundles of cash on the never-never)

His Lordship, his Mandyness of somewhere near Hull, is a busy little business secretary, isn't he? Not content with telling Gordon which side to put his parting, he is also contemplating bailing out Jaguar and Land Rover (but not Woolies), whilst musing that it would be a fine idea to sell off 49...
Posted to B2B 101 (Weblog) by Hugh Bessant on 18 Dec 2008

Where would I be without surveys?

Just when the muse has left me, and I am wondering where the next blog will come from, another survey hits the streets. This one, from Experian, has some shocking statistics about duplicate mailings. Apparently, some scandalous B2B marketers are still de-duping by hand! Others - now sit down, because...
Posted to B2B 101 (Weblog) by Hugh Bessant on 08 Dec 2008

Hunker down, it's going to be a bumpy ride

By heck, this is bad. I know we don't want to admit it, but for the time being marketing is about as dead as an estate agents inbox. It is one of business life's true truisms, that when recession bites marketers are driven out of the city. If one in ten of people are going to lose their jobs...
Posted to B2B 101 (Weblog) by Hugh Bessant on 07 Nov 2008

Budget cuts threaten the future more than the present

Big red lines are being written across marketing budgets as we speak. No frills, look after the pennies, batten down the hatches until the storm abates. Of course, that is an understandable reaction, and this is no time for anyone to be wasting money. But to let the accountants get away with the impression...
Posted to B2B 101 (Weblog) by Hugh Bessant on 16 Oct 2008

Recession Starts to Bite

Prospect Swetenhams are no more. DLG, financed from Iceland, may be as shaky as West Ham United...and who's next? For those of you who have never worked through a recession, this is what it is like. No one knows what is going to happen next. No one knows when it will end. The only certainty out there...
Posted to B2B 101 (Weblog) by Hugh Bessant on 11 Oct 2008

Marketing of No Perceived Benefit in a Recession?

Market Location, a fine business run by good people with an excellent database, have axed their last remaining marketer, with reports suggesting that as the recession bites, it was wasted money. A great shame, especially for a company that sells to marketers, and lives or dies by the success of the medium...
Posted to B2B 101 (Weblog) by Hugh Bessant on 19 Sep 2008

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