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V-retail

Is this the future of e-retail interface design? A really nice online store from Swedish company Cicatriz Clothing , which uses video in a really clever way - over to Martina : the site is made of a series of "video-tiles" which animated one after the other showcasing a model and the products...

eRetailer halves returns by...

It makes intuitive sense, that by providing fashion advice based on a customer's body shape and size, an eRetailer will sell more clothes and have to deal with less returns. At least, that was thinking behind the Trinny & Susannah Style Advisor we recently built for Littlewoods. Let's hope...

10 usability tips to boost web sales

Jacob Nielsen with 10 usability tips to boost web sales .

MySpace driving 5% of TopShop's traffic

We are all aware, I'm sure, of how important social networking sites like MySpace and Bebo are going to become, both for online retailers and other brands, but the change is happening quicker than even I expected. Hitwise's Heather Hopkins : TopShop.co.uk and ASOS.com last week received more...

US shoppers happier online than off

Graham Charlton : Customer satisfaction with e-commerce sites improved for the second year in a row, according to the American Customer Satisfaction Index (ACSI) released by the University of Michigan. Online retail achieved a score of 83 on ACSI's 100 point scale, while offline retailers scored...

Internet retailing to hit 15% of retail sales by year end

Internet Retailing : Internet retailing is predicted to make up 15% of all UK retail sales and be worth £40bn by the end of 2007, according to research by the Centre for Economics and Business Research (CEBR). [It also] predicts that online sales will make up 40% of retail sales by 2020 (equivalent...

Browse, don't search

Browsing seems to be in vogue in the e-retail space at the moment. Next pioneered the approach in the UK, closely followed by the Littlewoods brands. Then there was Uniqlo explorer and American Apparel's Style Grid . Now comes BrowseGoods.com : a shopping comparison engine by Dotted Pair that has...

e-Vouchers

Will Cooper has a good overview of the state of play regarding e-retailers use of discount vouchers . In the weeks leading up to Christmas the high street invariably becomes a battleground. But at the end of 2006 the stakes were raised even higher by a craze for vouchers and offers that spread virally...

The Gap lesson on SEO and usability

Chris Lake goes on a tirade : After almost three years of weak sales Gap CEO Paul Pressler has stepped down to enjoy more than £7m worth of severance pay. Why is the 3,100-store company suffering? One look at Gap’s website tells you all you need to know. With just 107 words of readable text...

Britons are Europe's keenest online shoppers

UK online shoppers are topping the European league both in terms of the number of items bought and in terms of overall spend : The research shows that the average UK online shopper bought 18 items online in just six months of 2006, compared to 14 in 2005 (an increase of 29% year-on-year). They also spent...

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