Just back from my Hawaiian honeymoon, mai-tai-addled and catching up on the mail blocking my entry to my flat, I tripped over 4 copies of Media Week to spot Rob Taylor’s Best of the Blogs post – Do you have a feeds director? It was hula music to my ears! Talking about Bing and Farecast in the US, he...
With the apparent early success of Bing, could we be seeing the beginning of a rival to Google that, in terms of marketing activity, receives a significant share of media agency’s attention? MSN and Yahoo search have historically been slightly neglected by media agencies (and some clients), even though...
Some of the larger mounds of snow were causing my dog some trouble this morning and it occurred to me that the way the short legged fellow would disappear from sight periodically behind one of them was a useful metaphor for customer service online. I’ll use that I thought. For mounds of snow, read data...
