Search results matching tag 'OnLine'

Nine Top Digital Trends for 2010

2672735 — Thu, 05 Nov 2009 14:50:00 GMT

1: Facebook replaces personal email Question: Google has it, Hoover has it (in the UK anyway), TiVo had it, lost it and has somewhat got it back. Xerox had it, but nobody really cares anymore. So what is it? It’s when a brand name becomes the verb associated with its use. So rather than searching, you Google, or TiVo when digital recording a television show.

Arguably an even more powerful synonym is when a brand becomes a noun, such as Polaroid, for instant developed photograph, although that didn’t end so well. The newest one would seem to Facebook, although it has too meanings. ‘I Facebooked you’ could mean that you the person has added you as a Facebook friend or they sent you a private message though Facebook. The latter would seem to be of more interest as no-one has really owned this type of communication before. No brand ever became synonymous with email. To Hotmail or Gmail someone just never happened.

So the interesting and overlooked disruption of Facebook is its displacement of personal email as a communication tool. Completely permission based, no SPAM (yet), and no address book required - your friends are already on Facebook.

2: Open source software starts making proper money, thanks to the cloud There’s something starting to happen within the open source software world. Projects that were typically for the purview of programmers, or at least technophiles, are now available to the masses. An example is Beanstalk www.beanstalkapp.com a fully hosted, version controlled code repository that uses the Subversion open source project. The big deal is that to set up and maintain a Subversion repository can be a pain - plus you need a server if you want to give access to anyone. Beanstalk has created a subscription based service that, for a small fee, removes the hassle.

Services like this can only really exist with cloud computing infrastructure - so companies such as Beanstalk don’t have the huge upfront capital outlay for servers, they only pay for what their customers use. With the right skills any open source project can be commercialized in this manner.

3: Mobile Commerce - the promise that has never delivered, yet. As annoyingly tantalizing yet esoteric as the word ‘convergence’ has been over the last 10 years, mobile commerce has promised much but never delivered.

Mobile phones have delivered real benefits to societies world wide and in developing nations are used commonplace as devices for the transfer of money. However, until only very recently in the nations that invented and first adopted mobile technologies, has use of your most precious device been extended to payment for goods and services.

With the advanced browsers of iPhone and the Android platforms one could pay for goods through full e-commerce sites, but who really wants to fiddle around with a phone in one hand and a credit card in another? The game changer is the iPhone / iTunes platform. In-app purchases on the iPhone can tempt users to buy small items, upgrades, updates, etc, while iTunes holds their precious credit card information.

All, of course, is done in seamless fashion, enough to promote impulse purchases. Would seem like an easy task for this to be extended to other platforms with PayPal or Google Checkout. But we have been here before haven’t we?

4: Fewer registrations - one sign-in fits all I use a great application on the Mac platform that securely holds my login details for upwards of 50 different sites. It means that I don’t have to use the same password for each site and that I don’t have to search around for post-it notes (my 1998 method) to log into the site I joined a week ago. However, I’m starting to resent having to register for anything ever again. I don’t see why, to leave a particularly pithy comment on a blog or news site, I have to register all over again. I’m sure I’m not the only one and that’s why services like Facebook Connect and OpenID are particularly useful and will continue to be adopted at great speed through 2010.

Who knows where these might go? Perhaps next year I’ll be able to pay for something using my Facebook login.

5: Disruption vs. Continuity - Alternatives to the “Big Idea” As the significance of social networks continues to grow, businesses are investing more in community building as a marketing driver. According to the recent Tribalization of Business study released by Deloitte, 94% of businesses will continue or increase their investment in online communities and social media and, for the majority of these companies, their marketing function will drive this investment.

At the same time, as evidenced by Google’s recent release of “free floating” social tools, such as Google Waves and Sidewiki, there is an increasing shift towards online identity and social activity being an integrated part of the network as a whole, rather than concentrated within discrete platforms such as Facebook.

With the increasing emphasis on marketing and advertising through social networks and the increasing pervasiveness of social tools, marketing objectives come into conflict with advertising techniques.

While advertising has often sought to distinguish itself and stop the consumer in their tracks with a disruptive “big idea,” the emphasis is shifting toward persuasion through fitting organically into the consumer’s social sphere. It will always be the objective of marketing to provide creativity and novelty, but the way in will increasingly be one of persistence and continuity.

6: Self-Sufficiency – The Continuing Evolution of Web-Driven,Open Source DIY Culture Much has been said about the power and potential of collective intelligence. From solving complex problems through crowd-sourcing, to reconfiguring industries to be leaner and more innovative by harnessing the expertise of a network of independent suppliers, many of the breakthrough solutions of tomorrow appear to lie in more effectively pooling the resources and intelligence of our increasingly networked world.

On the other side of the equation, the power of pooled intelligence and networked resources have empowered individuals to take on more and more complex undertakings themselves. From drawing on the collective intelligence of blogs and university open courseware to educate themselves, to services like ponoko, spoonflower and cafe press that facilitate small-scale production, to offline resource pooling like pop-up retail and collective office spaces, individuals are discovering that it has never been easier to try doing it themselves.

While we find new ways to thrive in a still struggling economy, expect to see lasting changes coming from empowering individuals to work together to become more ever more self-sufficient.

7: Info-Art Where we once had pop-psychologists and pop-philosophers, we now appear to have pop-statisticians and pop-economists. The growing wealth of data and the access to rich and diverse data sources that are significant byproducts of information networks have made the art of data analysis a defining skill of our time. By the same token, the skill of elegantly visualizing that data has become a defining art of our time. The art of the infographic is becoming increasingly pervasive as people look more and more to the growing amount of data at our disposal for insight, and more refined as the interactions of that data becomes more complex.

With an ever increasing need for real-time analysis of a growing torrent of raw data, expect to see greater innovation spurred by more elegant ways of capturing and visualizing information by a growing number of info-artists.

8: Crowd Sourcing Across many industries and organizations, crowd sourcing will become a growing tool as part of elance outsourcing strategies. Organizations will mobilize the passionate special interest groups to not only carry a message but, even more importantly perhaps, to lead and take part in activities on their behalf.

Predictions for 2010 are not as rosy as we all hoped and budgets for just about everything continue to be cut, encouraging ‘creative’ thinking regarding getting things done and done well. From political canvassing to software development, from people journalism to environmental activism, we will see huge growth in crowd sourcing models provoked and led, largely, by digital social media strategies.

9: More Flash, Not Less Outside of the obvious brand sites, micro-sites and media sites (video, games, etc.) Flash has often been looked down upon if not completely discounted by techies and search engine optimizers alike. It seemed to face an uncertain future as a viable tool for serious websites and applications such as eCommerce tools and corporate websites.

As it is, Adobe’s rich media tool has enjoyed the grit and determination of its advocates and external development community. Several tricks, authoring tools and server side scripting workarounds have meant that Flash built websites no longer serve up a single, impenetrable page. They offer deep, searchable, indexable sites that will allow acute, detailed traffic and behavioral analytics and search engine optimization. As websites continue to increase in their importance as a company’s storefront, the demand for rich, brand-extending experiences will also increase. Further proliferation of (lightning speed) broadband will reduce download issues while the adoption of Flash on mobile devices will dramatically increase and fuel reach and the desire/need for highly usable, brand transporting, conversion oriented experiences

Real People

2116546 — Mon, 02 Nov 2009 08:33:00 GMT

I often wonder how many 'virals' have been viewed by real people.

I'm not talking about those figures that may have been faked by bots and all that underhandedness, but people outside of the industry we all have the privilege of working in. Ok, I know we are real people that consume so our viewing figures do count but if I had a quid for the amount of friends I've mentioned 'famous' viral campaigns to and they've never heard of them I'd probably have about £20.

Part of our job is viewing work being produced by our competitors so sometimes (well, most of the time) I'd love to be able to reclaim a YouTube view so as not to add to the clip's figures, or at least mark myself as "work in the industry, just checking out the promotion, not actually interested in the product".

Ok, I'll eat my face (on face)

2116546 — Wed, 28 Oct 2009 11:32:00 GMT

As I've previously mentioned I'm not a big fan of face-on-face. This is perhaps just me, I don't get it, why would I bother. I don't like things not making much sense within their own world - however much fantasy is involved; I also still doubt how many people have direct to camera images of themselves.

However, if you get a chance to sniper a friend and the technology is the best implementation yet seen I can be proved wrong so check it out here.

Oh, and here's a kind of face-in-video that Ralph have just produced (www.jigsawsgame.com), but that's only one small part of the entire experience so I think we got away with it!

I'm wrong aren't I; people love seeing their own picture in anything?

Goodbye, middle man?

209478 — Mon, 26 Oct 2009 09:18:00 GMT

Nobody buys laundry detergent, toilet paper and toothpaste online, do they? They might soon be about to. Especially as ‘Alice’, a new, US-based e-commerce site is offering free shipping, streamlined reordering and a platform for consumers and manufacturers to connect.

The site claims to offer more than 6,000 unique products from hundreds of different manufacturers at prices that are 20% – 30% lower than other online stores. You begin by creating a free account and then selecting a list of your favourite products, ordering only the items you need right then. Each shipment is bundled together in a single box and delivered to your door. Meanwhile, Alice organises all the products on your list, finds coupons and deals for them, and reminds you to reorder when you’re likely to be running low.

Although Wisconsin-based Alice works much like any other online retailer from the consumer's perspective, behind the scenes it’s more like a marketplace, where manufacturers sell directly to consumers. Alice makes no retail margin, and instead allows manufacturers to control product assortment and pricing in its own direct sale to the end consumer. Because no retail middleman is involved, the consumer receives significant cost savings. In addition, Alice's model allows brands to form a direct relationship with consumers, enabling personalised coupons, sampling and loyalty programmes.

Ref. http://www.springwise.com/retail/alice/

More on US Health Care!

822535 — Thu, 22 Oct 2009 15:51:00 GMT

One of the comments on my last post implied that people who work in advertising shouldn’t be too fussy when it comes to deciding whether or not they wanted to work on certain kinds of accounts… ‘Cos they pay your wages! This drove to write a comment in reply, which I then decided to turn into a post… Here it is…

@media village...
Does this mean you would like to see the return of cigarette advertising? I mean if it's all about holding down a job and paying the bills you may as well advertise everything with no restrictions. How about porn, snuff films, gladiator fights to the death, booze for tots?

The point is that right now in the US, as I am sure you know, there is a whole flap about reforming health care, which costs lots more than any other civilized country and delivers some of the worse results. In fact for 47 million with no insurance, it delivers no results. Standing right next to the insurance companies in this fiasco are the drug companies. And right next to them are the agencies, who have made hundreds of millions in the last few years.

As ad agencies we are tasked with encouraging consumers to demand very expensive branded products, when generics for a tenth of the price are just as good. And in a great many cases an aspirin would probably do as much good. I go into this in great detail in The Ubiquitous Persuaders. For some reason Amazon isn’t offering this in the UK… But, as it’s available on Kindle, come January, you’ll be able to get it on your iPhone… And because I am a prince. If anyone wants to read more, I’ll see if Gordon wants to run that health care chapter on BrandRepublic.

President Sarkozy dans le mer*d!!!

822535 — Mon, 12 Oct 2009 03:45:00 GMT

In the truth is stranger than fiction dept, French satirical investigative journalism weekly “Le Canard Enchaîné,“ has outed holier-than-thou French president, Nicolas Sarkozy for violating copyright laws.

In a stunning display of hypocrisy, the presidential department of audiovisual services produced 400 unauthorized copies of the 52 minutes documentary “A visage découvert : Nicolas Sarkozy“. This while President Sarkozy, just happens to be the one pushing the HADOPI law, which would disconnect the Internet service of an alleged copyright pirate after three allegations of infringement.

This isn't the first time he's been connected to copyright violations, either. His party had to pay €30K for using a song at a political rally without authorization. If he were subject to his own law, which is in effect a three strikes and you’re out provision, President Sarkozy would be having his Internet disconnected the next time he pirates something.

I wonder if Carla has checked her CD collection recently?

Is Purefold pure gold for brands or pure confusion?

2292853 — Thu, 01 Oct 2009 13:14:00 GMT

Coming soon from Free Scott, the new entertainment venture of Ridley Scott and his brother Tony, is a trippy new sci-fi entertainment project called Purefold that plans to let brand’s sponsor the content, and let the audience drive the plot line using social networking platforms.

Produced by Ag8, the concept will see participating brands “…take an alternative route to brand integration than traditional product placement and embrace invention within a narrative framework.” The project explores transmedia entertainment and will launch off of cross-platform channels. What? Purefold just might represent pure gold for brands looking to reach audiences in an extremely interactive format, but as of now, it has a lot of people baffled as to how it will work, what it will be, and if branded content is a good idea or not.

Discussions about Purefold on Friend Feed, the main resource planned to “harvest” story ideas, are already brewing about the question of what it means to be human, the driving theme behind the story that will be loosely based on Blade Runner. Ag8 is getting people to explore the idea of what “transhumanism” is in the Purefold discussion group on Friend Feed, but the project is often met with confusion, with participants trying to understand what is happening, and what role they will play. For insight as to what people think of Purefold, I’ve been asking around.

A few entertainment insiders were willing to go on the record to share what they think of the project and here is what they had to say: Jenifer Hanen, a blogger from Los Angeles, was wary of the idea of brand’s sponsoring content based on projects she has seen fail, but likes the DIY media side of the project and the idea to have the plot line driven by the audience. Listen to a conversation I had with Jen about Purefold here.

Film Production Designer Tema L. Staig, who is based in Los Angeles, first reacted to the idea of Purefold saying “The project sounds almost like virtual mad libs for content and advertising.” She also had this to say: "Universally, people have always needed to create visual and/or verbal stories and have a cathartic experience through those stories, either through the telling or the viewing. This is what makes us human. This is what connects us across the globe. Historically, unrelated cultures share similar myths and stories, suggesting that we all have a desire to explain the natural, unnatural, and supernatural. It’s our most primal of needs.

It will be interesting to see how Ag8 takes story telling to humanity’s next level. The idea of us, the greater audience being involved directly in the story is compelling in that it creates (in theory) even more empathy for the characters – those characters are a part of us. It’s our baby, even if just a little bit. How will it effect society? Will it bring us together around a global campfire? What new brainstorms might it spark? The possibilities are endless."

Here in London, I asked Mervyn Lyn, who is Vice President of Strategic Partnerships for Sony Music and often gets involved with branded content for the entertainment company, what he thinks of Purefold. At first reaction, he said it reminds him of MTV’s Dubplate Drama that turned to the audience to drive the story line, a show he enjoyed because it made the viewers feel part of the show. As for letting brand’s sponsor the content, he was cautionary about the idea because so often people are suspicious when a company attempts to sell them something through a new medium. “It depends how it is done and if it is trying to lean on branded content then they will have to strike a balance between the brand and the content so that each side doesn’t feel they are losing out,” he said.

They need to be very careful in making it driven by advertising because people see this as being railroaded and people will be cynically asking ‘what are they trying to sell me?’” The approach Purefold is using will be ground breaking in entertainment, according to producers, and it will be distributed according to the Creative Commons Attribution-Share Alike 3.0 license, giving both audiences, brands and platforms equal use rights through their participation.

According to Ag8’s Tom Himpe, Purefold will be broadcast across a variety of media platforms and spread virally across the Internet. “Most brands are aware of the fact that social media has changed the dynamics of the conversation, and they can't just spell out their message in the same way as with one-way advertising methods,” he said. “We are giving brands the opportunity to create stories over an extended period of time, in collaboration with their audiences and relying on top industry talent in both writing and directing. That's quite a unique package, especially in view of the fact that they can use the audiovisual assets freely across all their platforms and channels, from retail to mobile, from cinema to television.”

For now Ag8 is not revealing who the brand sponsors will be, but based on Friend Feed discussions the writers are already compiling what the story line will be, all set in the near future. The question many have is how brands will fit into the discussion, and for that, Himpe had this to say:

“There are two ways in which we are "guiding" the conversation. First of all, the brand is setting up the framework of the conversation, by defining one or multiple brand propositions they want to explore and picking a story line through which they want to explore that proposition. This sets up the framework within which we harvest online conversations.

So we're not just harvesting random conversations across the entire web, we set out specific parameters with the participating brands. Secondly, while we're listening to what the audience wants to see within the episodes, the ultimate creative control still resides with our editorial team and the Free Scott Directors, who are making creative sense of the audience's input. So there is another level of control there. However, it's very important for brands to understand that Purefold is about creating top quality entertainment, and not about extended the length of their tv commercials.

There's a different balance here, and sure, that's something they might have to get used to.”

Still confused, but ready to watch Purefold unfold,

-Lisa

I just need $100 million to start this new social network. Trust me, it’s going to be worth billions!

822535 — Tue, 29 Sep 2009 21:29:00 GMT

Did you happen to read the amazing interview in Monday’s Wall Street Journal with Jeff Horing, co-founder of Insight Venture Partners, a New York private-equity firm that was the lead investor in Twitter’s third and latest fund-raising round?

These are the geezers who just pumped in $100 million in funding to the 140 character wunderkindt, to give it a valuation of over ONE BILLION F******G DOLLARS. This for a company that to date, generates not one penny in revenue.

When asked about this amazing number, Horing said… “When we modeled it, we were looking at revenue somewhere between Google and Facebook. Google monetizes at $30 a user and Facebook is about $2 a user. If you look at Twitter’s user community and make some fairly conservative assumptions about revenue, we thought you could make a healthy exit at a multiple of a $1 billion.”

Hey, pardon me, but based on the Google and Facebook numbers, and the fact the Twitter's founders have made no bones about how at this stage, they don’t have a bloody clue how they’re going to start making money… For this guy to claim they are making conservative assumptions about revenue, smacks of either pig-headed bravado, or pig headed stupidity.

Remember, it was just three short years ago that Rupert Murdoch paid over half a billion dollars for MySpace, and all the pundit's said it was a steal? Now after massive layoffs, it’s leaking money like a sieve, and in all the happy chat about social media, it hardly ever gets mentioned.

In the Social-Sphere, three years is an eternity.

Something smells like Boo.Com to me.

Bad viral is good viral

2116546 — Thu, 24 Sep 2009 09:48:00 GMT

So there's a new set of groundbreaking Microsoft viral clips/ads out for Windows 7; I say that with sarcasm behind it but I think I'm wrong to slag them off. Here (1, 2, 3) are a few of them

Apple's competitor has become known for pretty dodgy advertising of late (well perhaps it's not just a recent thing) with the laptop hunter ads and ripping off Apple's "I'm a PC" concept - why even mention/reference a company that is by far the number two in operating system market share, come up with your own campaign, but I digress.

We were in awe of the crapness on display with these 'Windows 7 Launch Party' videos, but I think we've been sucked in; damnit. They're meant to be crap, they're meant to make Apple fans go "peh, so not cool" and then pass it around. Why would they care, Microsoft will never be as 'cool' as Apple. All Microsoft want is for people to know Windows 7 is coming out and it's not called Vista.

I think I might have opened a bigger can of worms than I meant to, and there's more to be said about 'crap' work becoming viral - and it being so on purpose.

Wow… How the mighty have fallen, only to get up, then fall again.

822535 — Mon, 21 Sep 2009 23:27:00 GMT

When I first worked on the Dell account, back in San Francisco, in the early eighties, they were severely kicking everyone else's arse. Not only did they offer a superior product for a superior price… They overlaid this great sales model with the kind of service which guaranteed, not just that the average punter would keep sniffing around and buying because they were so happy with both the product and the service, but also, Corporate America, which was constantly worried about both the bottom line and the continuity of service and reduced costs, would keep coming back for more.

At the same time Ross Perot was launching an effort to win the Presidency. And he could have won it too, with a combination of his home spun philosophy, and his perceived honesty. Anyway, it didn’t work out for several weird reasons that would take too long to go into.

So, to read today that Dell is buying Perot systems for a mere $3.9 billion, leaves me wondering what the hell is going on? Is this an indication of the final transmogrification of the increasingly failing current American business model? Who the hell knows, everyone from IBM, to Microsoft, to Oracle is convinced that selling services is the future, rather than selling products. I don’t know. At the end of the day, I have this nagging feeling that if you don’t actually make something… You have *** all to sell. But, then again, what the hell do I know?