It is very interesting how the board has split on this one and it becomes clear that it depends on the perspective you take. I can understand that consumers may feel cheated by the accusations of digital touch ups after all this may be seen as going against the entire main ethos & USP of the campaign. From an advertiser's POV, investments in this campaign should be protected and thus would argue that retouching is an evitable part of the process to ensure its success.
At what point should the line between reality and enhancement be drawn to be deemed acceptable. In this case, body firmness is the issue at heart and I therefore think we can all agree that body shape & skin imperfections that relate ie. creases but not scars should not have been altered in order to stay true to the campaign. All other elements could be completely transformed without damaging the specific products intentions.
If the allegations are correct, I do think it will damage the brands credibility in the short-term however I suspect women will continue to purchase Dove firming to a simular extent because its the subliminal messages that are important in consumer behaviour - embrace your curves. Food for thought: It is not the actual advertisement but this short ‘evolution’ film included on the website that worries me - would they really shot themselves in the foot to this extent? http://www.campaignforrealbeauty.com/flat4.asp?id=6909