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Talbot on Technology

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Over Easter popular micro bloggig site Twitter was hit by a scandal.  A number of popular twitterers were exposed as tweeting for profit. 

You might not think that this is the same thing as "cash for questions" but avid social networking fans are outraged when corporations try to muscle in on the action and throw their cash about.

The backlash has hit some large brands like Apple and Sony, even though they weren't directly involved in soliciting tweets for profit - this just goes to show that the rules of the game are changing, especially when it comes to community created content.

All Comments

  April 15, 2009

Of course they were outraged. It's like someone listening on your conversation or finding out that the person you've been listening to, the twitterer, has been deceitful. It's precisely because of this type of behaviour and the strong reaction to it that I have said before and will repeat until it gets through - Just because someone talks about a brand does not mean they want to talk TO the brand. Nor does it mean they want to "engage" with the brand. Unless you flag your tweets as being "commercial conversation", 'cause its not real conversation, then you are lieing to the customer and the customer will kick your brand around the room and out the window. I can't believe brands like Apple and Sony would be so stupid, meh.

  April 15, 2009

To be fair I think that is was companies working on behalf of retailers of those products rather than the actual brands themselves. Of course that detail gets lost in the smoke screen.

  April 15, 2009

OK Mike, they'll have to put a leash on their resellers then. Thanks for clearing that up.

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