But I Thought they Were Crap? HBOS. RBOS. Barclays. Lloyds TSB.

re: But I Thought they Were Crap? HBOS. RBOS. Barclays. Lloyds TSB.

David Tiltman — Wed, 07 Mar 2007 18:53:17 GMT

'Bad profits' sounds a bit like Brasseye's 'Bad science'. Unless anyone comes up with a significantly better offer that people can actually understand, the banks will go on making profits, bad or otherwise, for some time yet. And it's not really in their interests to rock the boat, is it?

re: But I Thought they Were Crap? HBOS. RBOS. Barclays. Lloyds TSB.

Claire Murphy — Thu, 01 Mar 2007 16:50:19 GMT

Ironically, the banks are all currently protected from losing customers because they are viewed as all having a similarly unfair policy on overdraft charges. What choice do consumers have except over-stuffing their mattresses?

re: But I Thought they Were Crap? HBOS. RBOS. Barclays. Lloyds TSB.

Bill Britt — Thu, 01 Mar 2007 15:12:15 GMT

Consumers face hurdles in the form of changing standing orders and direct debits if they want to change banks. Banks can deliver poor service because they can rely on customer inertia.