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Ritson on Brand

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A Big Mac and Coke. Two stellar brands of the 80s that seemed locked in each other's orbit, linked by simple usage occasion, power-brand status and shared origins in US consumer culture.
The two brands even supported each other, with McDonald's selling only Coke drinks brands in its restaurants since 1955. But being the world's number-one carbonated beverage isn't all that it once was as consumers turn to healthier, more natural drinks. Similarly, McDonald's position as the ultimate fast food is secure, but of questionable long-term value as consumers turn to healthier and greener alternatives. The fascinating issue now is not whether Coke and McDonald's need to change, but which company has chosen the best strategic transition, given that the two have opted to take very different paths.

Coca-Cola has, internally at least, accepted that the writing is on the wall for carbonated beverages, including its flagship Coke. While the iconic brand will always have a place in the hearts of millions, the company is diversifying its portfolio and growing sales with new and acquired brands. Last Friday's $4.1bn (£2bn) cash deal for vitamin-enhanced water producer Energy Brands, and its star water brand Glaceau, is the latest in a long line of acquisitions and creations that includes Powerade and Nestea iced tea (a joint venture with Nestle).

Coca-Cola's portfolio strategy makes a lot of sense. Multiple brands allow the company to offset Coke's gradual decline with newer, more appropriate brands while removing potential future rivals by acquisition. The strategy also allows Coca-Cola to maintain a relatively big share, irrespective of how the market changes. Coca-Cola doesn't need to predict future trends with this portfolio approach, just develop a core competence to identify and acquire niche brands as they emerge. Acquisition can also prove a lazy way to support the share price, with the financial market placated by an ongoing injection of new products into the portfolio.

McDonald's is faced with the same crisis of changing tastes and established brand equity. Until recently, most analysts predicted that it, too, would adopt the portfolio approach to compensate for a potential decline in its core brand. The company established a broad portfolio in the 90s that included Chipotle Mexican Grill, Donatos Pizza and Boston Market in the US and Aroma caf?s and a stake in Pret A Manger in the UK.Recently, though, McDonald's has performed a U-turn. In 2002 it sold off the Aroma chain to Caff? Nero, sold Donatos Pizza back to its founder in 2003, and last year spun off Chipotle. McDonald's chief executive Jim Skinner was candid in explaining the latter decision: 'Attracting more customers to McDonald's remains our greatest opportunity for long-term profitable growth. We believe that now is the time to further sharpen our focus on Brand McDonald's.'

McDonald's believes its brand can be revitalised for the 21st century. It is a more ambitious, risky strategy than Coke's approach, but confers genuine strategic advantages if it can pull it off. A single branded house means greater marketing focus, a stronger employer brand and optimum economies of brand. Rather than blowing profits on acquiring upstart brands, McDonald's will devote $2bn (£1bn) this year to updating its existing restaurants and opening 800 new ones.

Throughout the last century Coke and McDonald's exemplified similar approaches to building global brand equity. Now the two will use divergent strategies to avoid becoming retro-clich?s. So which has got it right? Rejuvenation or diversification? Branded house or house of brands? Big Mac or Coke?

All Comments

  June 17, 2007
You imply that Cocacola' s approach to growth by acquisition and by implication, its branding strategy represents a new reality for the company. Not necessarily. The company has been a house of brands since the 50's. It's appetite for acquisiton that has lead to its 400 odd brands today, began in 1960, when it acquired minute maid. A house of brands does provides a certain reassurance when you have brands that effectively keeps you relevant in the market place. As a company you will be less prone to the market flux. But building a portfolio of successful brands either organicaly or through acquisition is far from a lazy as you describe it. There are risks not least that of integration. I find it more ambitious because the firm could be moving out of their own comfort zone. I therefore find it quite striking that you describe McDonalds approach that will be keep it within its own sphere of excellence and experience as more ambitious and risky. Being more focused can be an advantage today granted that they still need to compete as an organisation. For an global brand whose core target customers are being bombarded with messages of obesity and 5-a-day you cannot help but ask the question, where will tomorrow's growth come from? So Mark, my verdict; Cocacola will remain and succeed as a house of brands. For Big Ronnie, rejuvenation is desprately needed but only to prevent them from decline. They have no choice in the future but to become a 'silent' house of brands.
  June 25, 2007
Another way of looking at it. Coke can be regarded as a distribution company (or series of distribution companies) with some great brands. As long as people keep drinking then Coke will be OK but the brand itself will become less and less valuable. As for McD, they have amazing skill in properly and their international expansion has further to go that for Coke. They have a much more difficult branding task than chameleon Coke – it’s riskier and they are in decline. I think i’d rather take my chances as Coke where at least my revenues are going to be firmer.
  July 1, 2007
Granted that they have a huge property asset. McD will struggle to expand in places like Sub-saharan african Africa where the brand can only be preceived (not postiopned) as a premium brand. This will restrict market penetration and take longer for the investment in the franchise to payback. It will have to radically reeengineer its supply chain to make a profit. This means its international expansion will be limited to the relativley rich rich countries where it already has presence. Cocacola on the other hand, has a supply chain structure that plugs into local supply chains, with local manufacturing. This has enabled it not only to penetrate international markets deeply but more importantly to also understand these markets. The company has been able to develop its distribution infrasture to become a source of competitive advantage that even pepsi has struggled to replicate. I do not agree that the brand will be less valuable the more people drink it? The promise of a' guaranteed' positive future cash flow is a significant indicator of the value of a brand.
  April 27, 2009

Considering the amount of money involved, I doubt if either have got it wrong. They simply have different goals and objectives because they are different companies. The only place they meet is at McDonalds, and that is a marriage of business deal convenience rather than long term strategy.

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