In the finest traditions of British balls-ups, Freeview's attempt at successfully managing a retuning process is well up there.
Fortunately I don't have Freeview - telly is too important to be restricted to its limited offering - but 18m homes do. And it's chaos - the websites giving details of the retune don't work, people can't get through to Freeview on the phone (and that's just the people who know about the need to retune their sets, which I should imagine is a minority as the campaign has been so poorly communicated).
Some homes will lose ITV3 and ITV4 while other Freeview boxes will cease to work at all. And it's all so some more homes will be able to watch such excellent entertainment as Live from Studio Five and the 'exciting' return of Name That Tune.
Which leaves me thinking the whole exercise is a waste of time, the DTT platform is fundamentally flawed and that Sky or Freesat, which update automatically, are a better option.
