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December 2008 - Posts

Thank you Virgin...next please!

by Nick Stringer, Dec 19 2008, 09:00 AM

Merry Christmas!  And what better Christmas present could there be than super-fast broadband to watch all your favourite festive TV programmes and movies (don't forget Mary Poppins!) as well as browse all that wonderful online content while others in the family enjoy a mince pie and watch the Queen address the nation at 3 o'clock on the dot (set your Sky+ or watch it on Her Majesty's You Tube channel).  So its a big welcome this week for Virgin's announcement of the launch of its 50 Megabits per second domestic fibre-optic broadband service (otherwise known as 'XXL broadband').  Next generation broadband here we come!
 
Even better news is the announcement that the service will be rolled out across the UK in the next few months.  Virgin's press release is a little unclear as to what this actually means though.  Does country-wide mean that those of us that live in the more rural parts of Britain, who have been experiencing life in the broadband 'slow lane' for some time now, will suddenly be able to watch streamed video and television with no interuptions by next summer?  Copper has served us well: no one really dreamed up us doing anything more than talking to each other all those years ago.  High-definition television was unthinkable then.  Today the BBC's iPlayer and YouTube each take up to 10 per cent of broadband bandwidth (it doesn't surprise me that Internet Service Providers - squeezed at every level by competition and regulation - are crying out for content providers to put some money in the 'fibre optic pot') and we're going to need faster internet speeds if we are to continue to enjoy these data-rich services, such as television (perhaps one day in 3D?), video, gaming and music.  More importantly, it will be more than necessary if one or more people in a household are accessing these services at the same time, as is fairly likely.
 
Thankfully, this issue is at the top of the Government's agenda and this is reflected in the development of a Digital Britain Plan, to be published in June 2009.  The regulatory issues around 'access' to wholesale products (such as those provided by BT and Virgin) are complex but critical to competition and affordability, but its good to see Virgin taking the lead and making the investment (as - to be fair - BT has also done).  The public is crying out for these services and we depend on faster broadband to deliver them to ensure that we...wait for it...have a supercalifragilisticexpialidocious online experience!

 

Advertising on bbc.co.uk?

by Jack Wallington, Dec 16 2008, 03:31 PM

In November I realised a lifelong dream and went to New Zealand for a holiday. While I was there I have to admit I didn’t think about work AT ALL (sorry Councils), but I did notice a few interesting things to do with technology. These were:

  • - While watching the film Wall E on the plane it seemed like an accurate portrayal of a potential future.
  • - Digital cameras have changed behaviour – everyone, young and old, knows to check the screen to make sure it’s a good snap. Goodbye dodgy pics.
  • - Facebook, unlike many other forms of social media is all about the offline world, the website just facilitates offline activity.
  • - I only came across one place in the whole of New Zealand that had free WiFi – a tiny café. This was incredibly annoying.
  • - Starbucks staff, no matter where you are in the world, will now always ask the exact same question if you ask for an Earl Grey tea “Do you want space for milk?”
  • - Adverts on the BBC website are just as non-intrusive as those on any other publisher.

I did intend to moan about the backwardness of paid public WiFi, or go into a lengthy debate about how the internet must have something dastardly to do with the globalisation of the “Do you want space for milk?” question. Instead, I’m going to talk about why it would be a good thing for BBC websites to have advertising in the UK.

To do so, I’ll kick off with something everyone will understand: the BBC website is immensely popular, advertising on it could reduce the TV licence cost, saving you money. I’m not suggesting that all of the BBC media properties have advertising. I’m not even suggesting that their iPlayer should have advertising; I’m a fan of the BBC’s ad free programming as much as the next person. But ads on their website? I wouldn’t mind that one bit.

One of the great things about today’s display advertising is that it doesn’t intrude. Often it can be entertaining, beneficial and targeting really does make it more relevant. Display advertising on bbc.co.uk wouldn’t really affect the quality of the website experience in any way. It could be argued that it would add a new element to the editorial direction of the site, but the BBC is already competing for high quality visitors.

It seems to me that any resistance would be based around ‘tradition’ and a general resistance to advertising. In reality, advertising across bbc.co.uk would be a good thing in my opinion because I would welcome a discount in my £139.50 TV licence, even if it were a small amount. Perhaps then I can start paying off the holiday…

 

Can social networking defeat Simon Cowell?

by Stuart Aitken, Dec 15 2008, 10:03 AM

It's always a surprise when the mainstream stumbles blindly upon something truly great, tries to pinch it, claim it as their own and then scampers off into the distance as if nothing untoward has really happened.

I hadn't been keeping up with all the latest X Factor gossip, so imagine my surprise when on Saturday night I witnessed four fresh faced lads smiling (smiling?!?!) their way through a hammed up, chirpy version of Leonard Cohen's Hallelujah.

Yes, eventual winner Alexandra Bourke managed a slightly better version than JLS (despite the inevitable, inappropriately uplifting crescendo) but when the 20-strong backing choir had trooped off stage I had to question if Laughing Len's Old Testament referencing classic really was suitable material for a TV talent show.

Covering Hallelujah is of course nothing new. According to The Times, the song has been covered over 100 times  - not least in the film Shrek.

But the real problem for many fans is the fact that its defining version was recorded in 1993 when Jeff Buckley covered it - shortly before his death.

Perhaps unsurprisingly then Facebook is alive with a sense of outrage about what Simon Cowell and his cronies have been up to. 

First up there's the 'Stop The X-Factor losers releasing Leonard Cohen’s Hallelujah as a single' group. With 802 members, the group formed to "register our utter disgust" at the idea that an X-Factor performer should be allowed to sing the song. "I for one am unwilling to stand by and watch some X-Factor simpleton strip the song of its beauty and meaning and reduce it to a horrid Karaoke parody," says group moderator Tristan O'Dwyer.

Tristan has obviously been unsuccessful in his mission. So too has the online petition to Simon Cowell: "We the undersigned petition you to change the winner's song on this years X Factor to something different. This song is art, it's history and it is special to a lot of people."

Elsewhere on Facebook though is the "Make Jeff Buckley's Version Of 'Hallelujah' The UK Xmas Number 1" group. The moderators here are a little less forthright, stating that "'Hallelujah' is a wonderful song and it seems wrong that a winner of X Factor should get to be number 1 with it over Jeff's sublime version." This slightly less radical approach has attracted an impressive 2,073 members thus far.

Early signs for this group are quite hopeful. Buckley's version has entered the charts this week higher than the X Factor version (despite not having had an official re-release). In another twist The Sun too has waded into the debate with a campaign to promote the Buckley version.

However like any true counter culture there is of course the inevitable in-fighting and splinter-grouping. Witness for example the more radical end of the Hallelujah spectrum represented by the “If I listen to anyone singing "Hallelujah", it will be Leonard Cohen” Facebook group.

Founded on the belief that “Leonard Cohen wrote the song, and no matter how many TV shows and movies the Jeff Buckley and Rufus Wainwright versions appear in, his version will remain definitive, specifically his performance of the song on "Cohen Live",” these hair-shirt puritans may well split the vote – it’s Ralph Nader all over again.

This is perhaps not a true test of the strength of social networking. There's a limit to the number of Jeff Buckely fans out there after all - and a further limit to the number of them who really give a damn about the X-Factor.

Can a few social networkers really stand up to the might of a show that attracted 15 million viewers - and persuaded 8 million of them to stump up the cash to exercise their rights as a viewer and phone in their vote?

Obviously not. But any dent that they make in the impact of Cowell's latest protege will show the strength of social media against a giant of traditional media. This is in no way a fair fight but it will be very interesting to see what happens.

Personally I'm just disappointed that Cowell et al didn't choose to cover my favourite Cohen composition. In 1968, Sesame Street regular Buffy Saint Marie recorded an experimental version of Cohen's poem God Is Alive / Magic is Afoot. You can hear the results here.  

I'd give anything to see JLS perform that on prime time TV.

 

Analogue Politicians in a Digital Age

by Nick Stringer, Dec 12 2008, 09:00 AM

I'm pinching David Cameron's catch-phrase on Gordon Brown for the title of this blog, but it seems very relevant to describe Orange's Future of Politics report which was published earlier this week.  This is a great report which argues for UK politicians, our political structures, Parliament and political parties of the need to "embrace the digital age to re-energise and transform democracy" and begin a "digital golden age of Parliament". 
 
I acknowledge that our politicians are representatives of all the British people, including the few who don't have access to broadband, don't use social media or even own a mobile handset.  However, I don't think anyone doubts the need for UK politicians and their institutions to adapt to the digital age - although many people (particularly some of those working in Parliament) like its Victorian ways and traditions.  But a modern and effective democratic institution needs to shed its 'club' image that the vast majority of citizens can't and don't associate themselves with.  As the report acknowledges, new technology and media still feel a bit tacked on to existing structures and approaches.  The Number 10 Downing Street e-Petition site and YouTube channel are welcome developments in the right direction though.
 
Some of the ideas within the report are perhaps a big ask (for example a 3D virtual Parliament).  However, I think of real significance is the use of social media to galvanise and organise political opinions (particularly around single-issues) and as a platform to raise funding.  We already know how the Government feels about social media in politics: it is distinctly uncomfortable with it.  But this is undoubtedly how some politicians are beginning to engage with their supporters, constituents and (dare I say it) colleagues.  The report also makes much of Barak Obama's much-heralded 'text-book' online campaigning during the 2008 US Presidential election and the large amount of small donations he received via social media.  Obama built relationships with people before asking them for money.
 
UK politicians should definitely sit up and take note of this report.  Otherwise they'll remain firmly entrenched in a world that no one else but themselves actually recognise.  Change or wither.
 

 

Give consumers tools, win awards.

by AMY KEAN, Dec 10 2008, 05:35 PM

Today saw the latest IAB and Microsoft Advertising Creative Showcase Awards event, and as a regular vistor to these things, I can say with confidence that it was one of the best yet.  Each winning campaign from the past four months - presented by the creative directors resposible - provided an outstanding example of what online can do.  Without having seen the feedback yet I'm pretty sure the audience were impressed, informed, and possibly a little surprised at the incredibly innovative technologies that made most of this work possible.
 
We've been running Creative Showcase since 2003, and over the years we've seen some amazing work.  However I have heard from time to time several comments about digital creativity being produced primarily with the industry in mind, rather than the consumer.  Everyone knows what impresses their peers, and therefore there's been an argument that sometimes online campaigns are executed to win awards and respect, rather than engage audiences.  I'm going to sit on the fence with this one, but it's an interesting point!
 
What I can confirm is that none of the winning campaigns presented today were created just for the digital creative community.  The great news is that each and every one was designed with the consumer right at the heart, all relying on their interaction to make the work a success.
 
We had the AIS campaign for o2, where people were directed to www.thinkyourepopular.com to sign up their friends, and friends of friends to win a party at the Indigo2 venue with the aim of 'turning customers into fans'.  Then there was the Nike Boot Camp stuff from AKQA, who used a mobile and online app to engage 17-24 year olds serious about football and really put them through their paces.  Third was the AKQA Ecodrive work for Fiat, which was 'not borne from a campaign mindset,' rather based on the idea that you can create a strong relationship with your consumer, and talk to them in a non-patronising way.  Last there was the wonderful CHI and Partners with their 'Forever Story' - a user-generated tale devised to promote the partnership between Talk Talk and the Treehouse, a charity for children with autism.
 
Every winner had the audience front-of-mind in its conception and delivery, and this embrace of social media is currently typical of many creative showcase entries we've had in 2008.  This, i think, is great news.  Online has long been promoted as the most accountable medium, but this move towards campaigns of a more social nature is a brave step from clients, and one which we at the IAB applaud.  Kieron mentioned in his blog post yesterday that perhaps digital work still isn't quite as consistently exceptional as it should be, however what we can definitely be proud of is the change of mindset of many UK agencies, and advertisers.  
 
Each of the campaigns presented today provided consumers with 'tools' - whether it be the tools to promote your own party in the case of AIS, or the tools to increase your fitness and make you a better footballer with the Nike Boot Camp campaign.  I'd argue that providing audiences with these tools and making online advertising useful and relevant is not a trend, rather a mainstay of modern marketing that we'll be seeing to an even greater extent in the months, and years to come.

 

Has it been a vintage year for creativity?

by Kieron Matthews, Dec 09 2008, 11:33 AM

Every year I look forward to a few industry regulars: NMA’s top 100 (sorry BR), Campaign School Report, Campaign Agency of the Year, Campaign A List (largely because online is so poorly represented – why isn’t Guy Phillipson in there?) and of course Marketing Agency of the Year (the advertiser's magazine of choice).  The reason I love the “Tops” is because the preceeding 12 months are spent answering who I think should win it this year.  First of all, congratulations to Agency Republic for winning back their crown after a two-year diversion.  Being a fan of Gordon’s (the drink and of course their creative director) the site is a beautiful representation of the brand.   A nod also to GT, LBi, Dare and Grand Union who all got a mention though I’m amazed Poke aren’t in there somewhere – maybe they didn’t jump through enough hoops.
 
These accolades are incredibly important and will continue to be so, but this year’s close running says more to me about the distinct lack of great creative this year.  And before i end up on the receiving end of a turck-load of abuse, you I’m fully aware of the brilliant work that continues to come out from UK agencies. Just look at our www.creativeshowcase.net to see stuff that really rocks, and will inevitably go on to win at Cannes and D&AD.  BUT – can we honestly say there has been a tonne of consistent campaigns from each of the top-flight agencies?  I mean each advertiser, each piece of work.  If online is to maintain its credibility, more consistent productivity is needed. We need the quality to match the quantity.  What’s at the heart of this I’m not sure – agency lethargy, poor client briefs, inadequate budgets, insufficient lead-times, all the great ideas have been done, too much emphasis on social media? I’d love your thoughts .
 
Incidentally I don’t think this is unique to online.  I think it’s been a great year, but not a vintage one.

 

Self-regulation works in digital marketing but its credibility also depends on awareness

by Nick Stringer, Dec 05 2008, 09:00 AM

Over the last few weeks I've constantly beat the drum about the importance of self-regulation in online advertising.  And a report this week by the Advertising Standards Authority (ASA) shows why.  The ASA found that industry is sticking to digital marketing marketing rules.  In a survey of 551 digital ads, 97 per cent complied with the non-broadcasting advertising code
 
 
The compliance report was welcomed by ASA Director General, Chris Graham, who said: "The survey findings should go some way to dispelling the perception that digital is the 'wild west' of the media...self-regulation clearly works."  This is good news: self-regulation is effective.  This was also confirmed at a Department of Health workshop during the week on food advertising.  Whilst focused on food, the discussion at the event confirmed that the regulations in place - particularly on the internet - were sufficient and that there should be a greater focus on promoting healthy living (via campaigns such as Change4Life) as well as greater awareness and education for children, parents and teachers on the importance of healthier choices.  This is welcome too.
 
However, there still remains a relatively low level of awareness and understanding of exactly what types of digital media fall within the ASA's remit.  In a room full of 50 or so people from across industry (including advertisers), consumer groups and government, only three (including the IAB and the ASA!) could confidently say that marketing communications such as email marketing, paid-for search marketing and display advertising fell within the regulator's remit.  The ASA's compliance report - the first of its kind specifically on internet advertising - is welcome but, with expected changes next year to the non-broadcast advertising code and the ASA's remit, it will be important for industry (as well as the ASA) to go out to the public, industry and consumer groups and raise the level of understanding and awareness of what self-regulation actually regulates.  Its credibility depends on it.

 

It’s goodbye to lads - should it be goodbye to mags?

by Stuart Aitken, Dec 04 2008, 10:03 AM

Disappear HereThere are so many reasons to question ex-Loaded editor James Brown’s decision to hook up with Peaches Geldof to launch yet another free fashion/culture/lifestyle/art/photography/design magazine - Disappear Here – on an unsuspecting world.

There were of course raised eyebrows at the godfather of lads’ mags’ decision to co-edit a magazine with someone so universally mocked outside the cosy world of celebrity as Peaches Geldof – some of you may remember the astonishingly vitriolic response to her first column (exclamation marks optional) in fashion/culture/lifestyle/art/photography/design magazine Nylon – with many furious respondents threatening an all out boycott of the magazine as a result. Not an auspicious start.

The decision also raises some very serious questions about the nature of modern celebrity. Now that we are we being forced to believe that a celebrity should be able to do everything from cooking the perfect coq au vin to dancing the American Smooth (whatever that is), must we also assume that just because you’re famous you can also edit a magazine?

Beyond these considerations however, we have to wonder why James Brown is persevering with a medium that is less than easy to make pay. As Stephen Armstrong noted this week in The Guardian, in 2005, six similar fashion/culture/lifestyle/art/photography/design magazines were launched, including Good for Nothing, edited by former Sleaze Nation journalists, and Little White Lies, a movie magazine created by a group of graduates. Almost four years later, only Little White Lies is still going.

Given this to be the case, and given the current even more challenging market conditions, would it not have been more sensible to launch an online only fashion/culture/lifestyle/art/photography/design title? Bloggers are already debating this and other questions here and here.

As someone who spends rather too much of his spare time writing for some of the few remaining worthwhile independent music/culture magazines (including Plan B, Flux and New York’s Wax Poetics), I am very well aware of the pressures facing anyone who doesn’t want to hitch a ride with the likes of Emap and IPC. It’s very rare for a magazine to survive these days – even one that contains Peaches Geldof’s ode to Reese's Peanut Butter Sticks: "*** health. *** teeth. *** vegetables. Eat Reeses Peanut Butter Sticks," she apparently writes in Disappear Here’s first issue. Inspired.

James Brown has done well over the years to rid himself of the lads tag. But is it not time that he said goodbye to mags as well?

 

About this blog

IAB blog

Five of the key players at the Internet Advertising Bureau keep us abreast of the big issues and developments in online advertising
 

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Kieron Matthews

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AMY KEAN

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