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July 2009 - Posts

Sue that tweet!

According to the BBC, a tenant who used Twitter to complain about mould in her Chicago apartment is being sued by the lettings agency. Is it really libellous though? As someone quite rightly points out, should a humble tweet be deemed as a form of publishing? Or, is it merely the 'electronic version of a coffee shop, where you can gripe privately but have your gripes overheard?'Twitter is fleeting and disposable by its very nature. Does this mean that all our pronouncements will now have to be run by our legal departments? If I tweet that my train isn't running on time will I have to consider being sued by Virgin? Or risk the wrath of McDonalds if I say their mozzarella dippers turn my stomach? Tread carefully fellow Tweeters, indeed.


 

Posted Jul 29 2009, 01:51 PM by Mark Tomkins, TDA with no comments
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Friends Reunited to be sold at £160m loss?

Poor old ITV. It dived into the world of social media just as the tide was turning. Now, according to the Mail on Sunday, it could be selling Friends Reunited for a paltry £15 million; that’s £160million less than it paid for it 4 years ago! FR was rather a one trick pony though, wasn’t it? Once you tracked down Biffer Bradock, shared reminiscences about Spotted Dick and dinner ladies it all kind of fizzled out; or, of course you had an affair with an old girlfriend/boyfriend! The real clincher was the rise of MySpace, Facebook and Bebo though – social media based very much in the here and now. But is this a salutary warning? How should we price these sites? Especially given that their life span may be as little as 5 years? How long before Facebook goes the same way? I’m already trying out Gather.com – the site that professes to not be about ‘…who you know or people from your past; it's about connecting with new people who share your interests and experiences today’. 

Posted Jul 27 2009, 02:51 PM by Mark Tomkins, TDA with 1 comment(s)

You’re revolting and it’s getting ugly for 118 800.


It seems like we’re all revolting and complaining on the web these days – from musicians making revenge song virals about broken guitars on major airlines to the latest privacy concerns over fledgling mobile phone directory 118 800. It’s a potent way to speak your mind – that’s for sure. It’s a PR nightmare too. If you come out screaming ‘boo hiss’ you’re adding fuel to the flames. It’s your customers talking and you’d better be listening! However, are all these campaigns really being instigated with the best intentions? The ones against 118 800 were founded on plenty of mischievous mistruths e.g. that every single UK mobile number is in the directory and that our kids are going to get direct cold calls night and day. Isn’t there a little bit of new found revelry in the power of the little man? After all those years being at the whim of the big brands we’re sparking revolutions here, there and everywhere.

Posted Jul 15 2009, 09:58 AM by Mark Tomkins, TDA with 2 comment(s)
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Michael Jackson rises again

Last night global web traffic rose a third above normal – peaking during the moving memorial service to Michael Jackson. However, it was nowhere near the unprecedented surge following the announcement of his passing. It was then that people clamoured to be the first to pass on the shocking news and fans descended into mass hysteria. It’s all been relatively restrained though – especially in an age when we get in a lather over any old Boyle, Goody or Potts. His ‘cult of personality’ seems no more extreme than any other. What’s more interesting is the fact that last night was further evidence of a burgeoning new era for the Internet. Thanks to the ubiquitous I-phone, Facebook, Twitter et al, consumers are becoming directors and disseminating information with much more immediacy than the TV networks. Most importantly, they’re putting their own personal spin on things. Something which mass media can never do. What about the question of ‘over coverage’ though? Yes Jackson did push much more important stories out of the limelight. But, like or loathe him, this was one the major cultural figures of our era – so perhaps, for once, all the fuss was justified.

Posted Jul 08 2009, 08:59 AM by Mark Tomkins, TDA with no comments
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