I would be lying if I said that I leapt for joy at the prospect of meeting another mobile provider last week.
In all honesty, these are the ever-available appointments that I (and I’m sure other marketing journos) tend not to prioritise.
It’s not due to a lack of interest in mobile marketing. Far from it.
The whole industry is eager to crack the concept of how to target mobile users with relevance and tact.
After three years or so of industry soothsayers predicting the advent of mobile ‘next year’, there is now real anticipation that the time is nigh.
The problem is that so many players are now jumping aboard the bandwagon. With this comes a genuine concern that firms without solid strategies, or tried and tested technology, will bombard the masses with SMS and prompt “Email spam comes to mobile” horror headlines.
Well, dragging myself out to meet m-send (a mobile player that’s been quietly bubbling away on sorting out its technology before launching a PR drive – others take note), left a better taste in my mouth.
The focus is apparently on engaging with consumers, fitting messages into brands’ overall comms strategy, and building long term, ongoing CRM via mobile.
The MD’s assurance that m-send wants to ‘earn the right’ to contact people was refreshing, and, I hope, honest.
If brands get mobile right, offering something relevant, useful and downright interesting, its massive potential could finally be realised.
Case studies are trickling through and there are already some clever little campaigns out there.
In the meantime, if you’re unlucky enough to be spammed with texts, beware of opening them before deleting – doing so added a hefty £20 to my last bill.