Blogs

Devil's Advocate

February 2009 - Posts

Cheese and Onion it is, then

As someone who once ate 14 packs of Walkers crisps for a (winning) bet, and grew up in their Leicestershire heartland at a time when you could barely find them outside the county (they were nearly national brand leader, even then, and local cash-&-carry managers used to hoot with resignation whenever their HQs sent them unsaleable allocations of Smiths or Golden Wonder), I follow their fortunes with a keen nose. Things sadly took a turn for the worse when they replaced the tasty cooking fat with that sunseed stuff, so it was with mouth-watering anticipation that I checked out their new range of 'Do Me a Flavours.' From a promotional point of view - what a great idea - it's hard to envisage a much more holistic link between NPD and promotional activity - well done Walkers, and - if they get some sales figures that match up to the concept, then I can see a few ISP awards heading their way. Sales figures... that could be the challenge. Not trusting myself as a self-appointed one-man consumer panel, I enlisted the rest of the McGreedy clan for a product test (and, boy, can they eat crisps). The new lines provoked muted interest, with squirrel-flavour barely raising a questioning eyebrow (had it have been cabbage, I could have predicted a different reaction). However, the biggest surprise to me was that, at the end of the test, all of the bowls still contained crisps. And I couldn't finish them either. Since then I've been keeping an eye on the cupboard stocks and - yes you guessed it - the remaining new packs are all still sitting there, while bog standard Cheese & Onion and Salt & Vinegar have been burgled in time-honoured fashion. I don't quite know how Walkers did choose their new varieties for the final vote, but when it comes to the crunch in my experience it's always very risky to rely on the consumer. What a shame it will be if - when the crumbs have all settled - there are no new variants that can hold their own against the old flavourites.

Posted Feb 26 2009, 11:25 AM by Ian Moore with no comments

Robinsons Ticked Off

Anoraky I admit, but I was just in Tesco trying to decipher the small print on the back of soft drinks packaging, in search of something I could safely inflict upon the kids. Now these 'ticks' are always a handy shortcut - we've used them in promotional materials for our clients at times. You know the sort of thing, an exaggerated checkmark, followed by the particular feature, for example: ✔ FREE FROM ARSENIC. The tick has become an accepted if cliched graphic device to indicate a product benefit. Imagine my surprise, therefore, as I worked my way down the 'benefits' listed on a bottle of Robinson's orange squash: ✔ No artificial colours. ✔ No artificial flavours. ✔ Suitable for vegetarians. ✔ Juice from concentrate. (Is that good?) ✔ Artificial sweeteners. (Hmm?) ✔ Added sugars. (What?) Run that one by me again... tick... added sugars ??? Do they mean NO added sugars? Apparently not, there's a generous helping in every bottle. But then surely we should see... ✖✖✖✖ing added sugars!

Posted Feb 18 2009, 01:47 PM by Ian Moore with 3 comment(s)

**it happens

I've referred in earlier posts to the terrible temptation that copywriters meet around every urban corner (I'm talking about the almost irresistible urge to fill in the missing 'i' in 'To let' signs, that kind of thing), and there's an absolute whopper right now just asking for it... topical, too, what with the 'bankers' who presided over the mass destruction of shareholder value shedding their crocodile tears on tv today for all to disbelieve. Yes... if you fly in to Edinburgh you can't help but notice what must be the nation's biggest poster site covering the entire face of the multi-storey, adorned with a rather dull image that I can't recall and the headline that I can... 'Make it happen.' Of course, you'll probably recognise it's an ad for RBS... hard to believe either that nobody has thought to change it, or - even more amazing - that some ruined shareholder (is that ex-shareholder?) hasn't scaled the side of the building and added in the missing letters with a spraygun ('s' and 'h' would by my guess). Still, it's already close enough that I'm sure the majority of passengers make the automatic connection (rather like when I say 'Beanz Meanz'... you hear the next word in your head). S**t happens. Probably a tighter headline.

Posted Feb 10 2009, 08:02 PM by Ian Moore with no comments

Awards - are they worth the perspiration they're written with?

It being that time of year again (ie. three days after the official deadline for entering the ISP Awards), I find myself tapping away on the merits of some of our love's labours (hopefully not lost). But with the sun glinting enticingly off the snow outside my studio window, I also find myself thinking, is it worth it? Actually, this is a subject on which the answer for me comes quickly. It's a bit like that old chestnut, the speculative pitch. People tend to hate it, but acquiesce nevertheless. In my case, I have to say, down the years I've only ever undertaken free pitches when I've got nothing better to do (so Spring and Autumn are out, most of summer, and much of the footie season), or when I really have believed that between the harsh lines of the brief I've detected a softly spoken hidden message. (Sometimes misguidedly so!) But, for me, awards are a different matter. They might be highly speculative, with odds of winning stretching way beyond those of even the most outrageously lengthy pitch-list... yet still I do 'em. Unquestioningly. Even though I want to be outdoors on this majestic day. And I realise why as soon as I get my teeth into the data kindly provided by client and account team, and force myself to sit and - for once in the year - actually digest the results. Then it hits me... Hey! This stuff works! And it doesn't just work a bit... it REALLY works!! This isn't a pre-sell in case you're an ISP judge, but right now I'm writing about a promotional campaign (where the client could lazily have opted to spend the money on advertising) which has achieved on a national scale a gross return on investment of £287 for every single £1 spent. Now what kind of advertising can do that? And so - yes - it is worth it, all this effort - and not for the winning of gongs (great though that can be), but because every 12 months it provides a much-needed triple-ABC-jag of Assurance, Belief and Conviction. SP might be the discipline that requires most perspiration, but in return it delivers - probably better than any other form of marketing communication. I think the clue's in the name... it's the bit about SALES.

Posted Feb 04 2009, 08:42 PM by Ian Moore with no comments
Page 1 of 1 (4 items)

Search Community

 

About this blog

Devil's Advocate
Ian Moore, founder and Creative Director of award-winning agency Blue-Chip Marketing, and author of Does Your Marketing Sell? is the sector's Devil's Advocate.
Contributors

Ian Moore

Blogging for:

Member since: 03 Jun 2008

Last login: 06 Nov 2009

Total Posts: 127

Recent Posts

Archives

Popular Tags

No tags have been created or used yet.

Syndication

 

ADVERTISEMENT