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Devil's Advocate

January 2009 - Posts

Instant lose - it might be legal, but not very decent

Sorry to pick on Belvoir Fruit Farms (since they have a cracking product), but as a consumer of the brand I couldn't help noticing a recent offer that set my 'compliance' alarm bells ringing. It was one of those where you get a unique code on pack, then enter it on a website to see if you've won. There were five brilliant top prizes of trips to all the British Sporting Classics (Wimbledon, Lord's, Ascot etc). Trouble is, the code was a 9-digiter... that means 10 million (minus one) combinations. You might expect 30k entries to this sort of promo - which converts into a meagre 1.5% chance of even one top prize being claimed. Certainly not worth insuring, then. Out of curiosity I made a diary note and sent for the winners' list. As predicted... there were no winners. Now - as an insider - this was obvious to me, but I doubt if it were to the average consumer. So, basically, you can construct a legal, cost-free promotion that looks like it's promising the earth. There are plenty of these around - but perhaps with the new 'ISP SEAL' coming online, we'll see more offers that give their customers a decent chance of winning.

Posted Jan 27 2009, 12:34 PM by Ian Moore with no comments

It's snow-cost advertising

Back hot-foot and concussed from Courchevel, I can't help but wonder when somebody out there will catch on to the idea of the free advertising potential on the slopes, and the highly captive audience (in all senses of the expression, being stuck in a chair-lift) who spend half the day staring into white space. A few years ago I was in Riga when I noticed the snow-covered frozen Daugava river had become one giant trodden-out billboard, and ever since I've thought the ski resorts could absorb a parallel lesson. This week I spotted the odd random love-heart, and one message that said 'Scotland's Crap' (presumably they got chased away or bored before they were able to complete the statement with 'At Football'), but generally there was empty page after glistening pristine powdered page, just crying out for a marketing communication. If I had a local business I'd certainly despatch a volunteer after dark with his snowshoes, to surreptitiously stomp ads for our wares, or at least our phone number. ("Order online now from your Blackberry - if you haven't yet dropped it into the snow below!") Come to think of it, since they send the piste-bashers out each evening, they could carry the equivalent of a team of bill-stickers with them. Snow stompers. Or maybe the ads could be embossed on the beasties' tracks, so they get laid down automatically? Here's a finely targeted and neatly segmented audience of snow-aficionados, yet nobody capitalising upon the sales opportunity. What, with vin-chaud coming in at 8 Euros a pop, it's not as though there's any sign of a credit crunch!

Posted Jan 22 2009, 11:07 AM by Ian Moore with no comments

Brave Old New World

Mooching around Bolton last week, I had occasion to recall the first time I visited New York, back in the unsanitised, pre-Giuliani days. Unceremoniously ejected from my Yellow Cab for not giving a big enough tip, somewhere Downtown, I was instantly struck by what felt like an image of the future: here was a foreign country, an English-speaking environment... but not quite Britain as I knew it. Everything seemed a little more sleazy, a little more anarchic, a little more dog-eat-dog. That Huxleyesque sense of things being almost familiar, yet not quite right, returned whilst I was wandering about Notlob, and found myself sheltering from the grim outdoors in the confines of an only slightly less grim Aldi store. Feeling a bit like Alice after eating those pesky mushrooms, I wondered at aisles packed with brands I almost - but not quite - recognised. Instead of Pot Noodles were Snack Noodles, instead of Red Bull there was Red Thunder, instead of Jaffa Cakes there were... well... Jaffa Cakes... but with no trace of McVities. In fact a whole store peddling minor hallucinations. A short while later, having escaped to the familiar comfort and sparkle of Asda, I was able to speculate upon the success (or otherwise) of a strategy based upon selling copycat brands. My conclusion was that I don't think this would work among the willing. Sure, if budgets are stretched to their limits, or you're from overseas and have never heard of Heinz, then you might accept this offering without too many questions. But the average Brit, brought up on a diet of ITV and the Andrex Puppy? I can't see it. Tertiary brands died off here long ago (once, back in the mists of time, I even had an advertising budget for Delsey Toilet Rolls - a Blue Peter Pencil if you can remember them!). Imagine my surprise then, to read in today's Observer that Tesco is getting a panning for the failure of its tertiary brand range, launched to compete with Aldi, and which isn't cutting the mustard as far as sales are concerned. My surprise is merely at the coincidence - surely the average Tesco customer belongs to neither customer category that I've just mentioned?

Posted Jan 11 2009, 02:59 PM by Ian Moore with 1 comment(s)

Charities can crack Credit Crunch conundrum

There's been a lot in the news lately about how 2009 is all set to be an annus horribilis for Britain's charities, as donors in their millions tighten their belts and pull in their purse-strings. A recent survey by CCBfast.MAP among 1309 donors found that the most common reason (41%) for ever having ceased donating to a specific charity is 'Couldn't afford it any more' - so you'd think the media have got it right on this one. But I'm not so sure. Having toiled through several recessions - and I'm certain there'll never be one to match the Winter of Discontent when, despite the End Of The World being Nigh, the M62 was still jammed solid with lorries delivering to Asda - I can't help feeling the commentators are missing a basic trick. Even at the worst of Thatcher's recession, there were still about 27 million people with jobs. Right now, I believe the figure's nearer to 32 million, and it's going to stay pretty close to that no matter how bad things get. So - if you're one of the vast majority who stays in work, who benefits from the lowest mortgage rates in recorded history, who stops buying holidays and new homes and new cars because the media have frightened the s**t out of you... what have you got? The answer (I think) is a lot more loose change in your pocket. This is presumably why the supermarkets rub their hands when recession looms. If my theory is right, then the charities, far from mongering doom, should be out there rattling their collection boxes under the nation's noses. For promoters, who might be having second thoughts about employing this relatively modern '4th mechanic' (the old world three being 'free', 'win' and 'save', and the new claimant to 5th being 'vote'), take heart. With all this talk of Hard Times, surely the collective mood should be more charitable than usual, and the wherewithal in greater abundance than at any time since Mrs T sold off the family silver back in the days of El Sid.

Posted Jan 03 2009, 05:13 PM by Ian Moore with no comments
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Devil's Advocate
Ian Moore, founder and Creative Director of award-winning agency Blue-Chip Marketing, and author of Does Your Marketing Sell? is the sector's Devil's Advocate.
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