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Devil's Advocate

December 2008 - Posts

Yule Blog

Well, the world's biggest sales promotion is upon us yet again, and though Hard Times abound, I'm sure the good ship Blighty will load itself to the gunnels with turkey and British sprouts (none of those Brussels variety, thank you very much), and a fair helping of Christmas pud and the Royle Family, and sail out in January fighting fit and ready for the recovery. We're fleeter of foot than our competitors across the channel (remember, not a single home vessel lost in the sinking of the mighty, but sluggish Armada), and what a great chance to prove it once more when the markets (of all kind) open for trading in 2009. I've travelled a fair few of the seven seas and have yet to find a marketing community as ingenious as ours - never mind that we have a secret weapon called Hard Work. Thanks for reading in 2008. Good luck for 2009!

Posted Dec 22 2008, 03:10 PM by Ian Moore with no comments

The clue's in the name

If you're a student of branding, you might have drawn the connection between the latest sucker punch to hit the world of finance, and the name of the person allegedly behind it. This got me thinking about brand names, too, and the success of those that incorporate something of what they stand for in their crafting. It brought to mind examples like Pampers, Direct Line and LoveFilm. Intuitively there's something right about this concept, and the brands themselves are testament to its virtue. It's said that people's names can have a significant impact upon how they become perceived - and indeed, their success or otherwise in life. There's a counter argument to this, which can be found in Yellow Pages, where lives a thriving community of contradictory epithets and professions. Just take accountants, for example - there's a Conn, several Swindells, and even more Robbs. There's a plumber called Leak in Loughborough, and an Electrician called Short in South Humberside. One wonders if potential customers are in any way deterred by the subconscious messages such names must send out. One of our kids this term got a new teacher called Miss Kane, and has been treading very carefully, I can tell you. There was a dentist called Mr Payne in the local practice where I grew up - to be avoided at all costs! And so full circle to Mr Madoff. Bad enough as it reads... even worse when you discover it's pronounced 'Made Off'. Now does that sound like a good place for your money?

Posted Dec 17 2008, 06:32 PM by Ian Moore with 6 comment(s)

ISPTV?

At the revitalised centurion the Waldorf last Friday the great and the good of the ISP (now is that a contradiction in terms?) gathered to celebrate the organisation's 75th anniversary and - not least - to hear what guest speaker Sir Michael Grade had to say about the industry. 'This ought to be good,' I thought, given the panning ITV's image and pocket have taken from Ofcom over the course of the past year or so. Indeed, they've even signed up to the ISP ranks, such were the reverberations of the aftershock. (Nice work, Ofcom.) However, when the much awaited speech came, I'm sure I detected a bit of a sales pitch for ITV. (Well, a big bit, actually.) This was all very interesting, but it did get me thinking again about the old chestnut of the ISP's brand identity. From the inside, looking out, it's clear (promotional marketing of all kinds that leads to a sale or measurable action on behalf of the consumer, usually creating a legal contract), but the other way round, it just can't be so plain. Sir Michael noted how pleased he was to be among fellow salespeople. Hmm... kind of, but... well. Then there were all the reasons to choose ITV over Sky or Facebook or the Daily Telegraph. (Are we selling advertising space to our clients? I thought we were supposed to be media-neutral types.) Maybe an inebriated planner had been delegated the task of sketching out the speech... but probably not. I reckon it's another straw in the wind that says maybe a change is due. As Chairman Clive Mishon mentioned in his address, the 75-years-young ISP hasn't always been called the ISP... so maybe the time has arrived for a new monica that will sweep it through to its centenary with the same youthful energy that echoes about the Waldorf's marble halls. All submissions on a postcard, please.

Posted Dec 11 2008, 01:39 PM by Ian Moore with 1 comment(s)

Booze - just how out of touch does the government have to be?

I note there are mixed opinions on proposals in today's Queen's Speech to restrict (or not restrict) the sale of alcohol, but I can't help feeling that our legislators have absolutely no idea of what goes down (quite literally) on the streets. The view that a gag on sales promotion will solve society's booze-related ills can only be described as Rose Tinted (sorry I can't do the acute accent on Rose - but hopefully you get the bad joke). Just one example: a couple of weeks ago I went to the Hearts v Celtic game at Tynecastle. Well before kick-off hundreds of (mainly) visiting fans were thronging the small shopping arcades on the western approaches to the ground. Thirst-demented grown-ups were falling over one another to escape tiny crowded licensed stores, already pressing their bottles of Buckie to their lips, ringing tills singing in their ears. Others lined the sidewalks and shopfronts, chanting, leering, jeering and cheering (variously, according to the colour of the passing objects of their attention), merrily getting merrier by the minute, and this well before noon. It didn't take Inspector Rebus and his breathalyser to know that most of this lot were well over the limit, and - a fair few - well up for trouble. I can't say I saw any, and in general it's a sight I've witnessed many times down the years, yet for most people I'm sure it's an unacceptable display of antisocial and intimidating behaviour. But quite how banning bogofs and happy hours would impact here, I fail to understand.

Posted Dec 03 2008, 05:47 PM by Ian Moore with no comments
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Devil's Advocate
Ian Moore, founder and Creative Director of award-winning agency Blue-Chip Marketing, and author of Does Your Marketing Sell? is the sector's Devil's Advocate.
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