Bloggerati

A blog about blogging - including advertising on blogs, corporate blogs and the rise of social media
Just finished reading Wisdom of the Crowds by James Surowiecki which is really helpful and useful reading for anyone involved with online advertising and social media. The book provides a fascinating insight into the power of the bottom up approach rather than a top down approach. The sections on technology are really interesting when he explains how Google search is in effect a vote on what is the most useful and relevant information for you to see. Good decision making groups include a mixture of dissent, independent thinkers, and it is unwise to surround yourself with everyone who shares your views. Even 'amateurs' can offer valuable opinions, Surowiecki says. I think aboveall what I got from this book is the importance of polls, surveys, and listening to the opinions of others. The crowd is not always right but informed crowds with a diverse range of views usually are and their views are usually smarter than a few experts. This book has big implications for business.
 

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  August 23, 2007
It’s a great book. Sits next to my Freakanomics, Blink and the Tipping Point. I also recommend Bottom-up Marketing by Al Ries and Jack Trout – bit old but still wise. I think listening is something we are not great at doing in this business. We start with generlisations and assumptions too much. Let's just take ABC1...what relevance does that actually have these days? Other than a convenient model for outdated media. If we are honest with ourselves, can we really promise a client a successful campaign using a Victoria social divide methodology as a targeting tool? One based on status? People can be defined in so many ways - I prefer mindsets. The web works brilliant on that level. In the ethical arena we have divided groups by 12 different mindsets alone from Suburban off-setters to Deep Greens. In the North London street I live in, according to one media profiling tool we were all the same. The reality is the opposite. The homeowners ranged from a taxi driver to a top photographer with a 100 different types in between. Mixed social, 7 different ethnic groups, variable incomes, elderly, young couples and families. And that’s just the obvious groups. Different values, ideas and very different spending profiles and different personal brand portfolios. I think we need to re evaluate how we profile and target. Understand that crowds are a mix of many different types. Look more at horizontal and vertical definitions and maybe add a third dimension. But most importantly, start to listen to the crowds, after all we have two ears but only one mouth.
  September 7, 2007
Coincidentaly have just read it while in Peru - along with the Long Tail...

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Bloggerati
A blog about blogging - including advertising on blogs, corporate blogs and the rise of social media

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Justin Hunt

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