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My daughter is 21 and full time at Art College.She has no job. Yet Barclaycard have written to her inviting her to apply for a Barclaycard Goldfish credit card. The enticements include a £30 shopping voucher offer and 0% APR on all purchases for 3 months. The card is very much positioned as one with which to do your shopping. The letter invites her to switch all her weekly purchases to Goldfish to earn £120 to spend on the High Street.

So I hope you don't mind, Ms Mockler, Customer Service Director at Barclaycard, but I've taken the pack before she has a chance to apply. She already owes on her student loans and on her bank overdraft. In fact, she has SERIOUS BAD DEBT RISK tattooed on her forehead. Most of the small print is too small to actually read but I'm sure it says somewhere she needs to be earning money for her application to be successful. Maybe you could have put it in the letter?

Or better still, not send her the mailing in the first place. Maybe you need to be tighter with your selections or improve your propensity models? Otherwise the bank will build up all these bad debts and we know what happens then, don't we?

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  September 9, 2009

But of course, she's the perfect target for Barclaycard. She can build up debt and pay off the minimum each month, earning them loads of dough. And a student, with a loan coming in, maybe parents helping out, and perhaps a weekend job will at least generally pay the minimum and not default. I'm by no means defending them, though, but it's not surprising that people with little money get credit - ask any student how many of these things they get (I got offered loads, tho only had one). The bad thing was that I didn't really know how to handle money properly at 18, let alone access to instant credit at a massive interest rate.

  September 10, 2009

Good point CF. I guess Barclays know that ultimately I will always bail her out. People without money are those who need credit. And are those who can least afford it. A truly vicious circle.

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