By 'fixed' I mean the result clearly having being decided before all or some of the participants had presented. Unsurprisingly you will never hear anyone admitting to this, either on the agency or the client side. But I bet most of you recognise at least one of the following situations:
1. A pitch process is created to give the incumbent agency a 'kick up the arse', to get them to reduce costs without any intention of replacing them. 2. The client has chosen his favourite agency but is obliged to invite presentations from others to satisfy colleagues and 'due process'. 3. The client just wants to see some ideas without seeking to make an appointment.
Do these things ever happen? Well, I'll leave you to make your own minds up. Of course, there is nothing wrong in either wanting to shake up an incumbent or wanting to appoint an agency without seeing any others. It's just not ethical to put others through the considerable cost, time and effort when they have no realistic chance of success. Although nicking ideas from a 'beauty parade' without paying for them is unforgivable.
So what's the best way to avoid any unfortunate misunderstanding?
When I was much younger, ignorant and impetuous I used to believe that intermediaries who manage the pitch process, such as the AAR, were a bad thing. That they got in the way of a relationship developing between client and potential agency. I now acknowledge I was wrong. We've been involved in a number of pitches managed by the AAR, and they have been meticulously fair - whether we have won or lost. Rather than get in the way, they've helped ensure the client is clear about the brief and realistic in their expectations. They've prevented the farce of "short lists of 17 agencies with 9 invited to present..." And with the AAR involved I feel comforted that the process is being run with unimpeachable integrity. I know they would run a million miles from anything that smacked of 'fix'.
That is not to say that any pitch run without an intermediary carries a risk. Far from it. But I would urge any client reading this to talk to someone like the AAR before setting out. It may cost a bit of money but it's far more expensive to make the wrong decision.