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Absolute Radio has allegedly shed nearly half a million listeners since changing from Virgin Radio. Aviva is spending even more ditching Norwich Union. Naming is a tricky business. It takes many years to embed a name in the public consciousness so any change is fraught with risk. The Royal Mail got their fingers horribly burnt with the anonymous 'Consignia'. And nothing was quite as funny as PwC's attempt to rebrand its consultancy arm 'Monday'.

It must be tempting for GM to drop 'Vauxhall', but they haven't. Brylcreem has been around since 1928 yet the brand owners have not yet opted for something more 'hip'. Club 18-30 is still called that, while successfully shedding the Beaver Espana image. Mars' Marathon globalised as 'Snickers' amidst playground sniggers, although for its energy bar, Mars has re-introduced the Marathon name. Coco Pops returned after a short, sad life as Choco Krispies.

There are success stories. UKTV G2 is happier as Dave. Not too many people mind that Jif is now Cif. And Midland Bank is in a better place as HSBC.

Name changes are fraught with risk. I can understand how it appeals massively to the corporate ego ("we control and direct this brand") and the dynamics of global marketing, but consumers should have a say, too. Lucozade was once a much-loved tonic for convalescence. It's still around but is now loved as a sports performance aid. Are Absolute and Aviva sufficiently distinctive? Are they deeply meaningful or utterly empty? Do they make customers more or less likely to turn to them? Mmmm. What do you think?

All Comments

  February 4, 2009

Aviva sounds like a car rental firm that'd hire you sh*t old bangers from 70s.

  February 4, 2009

The old adage 'If it's not broke then don't try to fix it' springs to mind.

Brands that have developed over time should carefully consider a move like this. Does the benefit of being a global brand outway alienating a local market?

  September 9, 2009

Aviva, like Consignia, is abolutely meaningless.  Norwich Union was a strong brand name.  As an endowmwnt policy holder who has been advised that th policy will nowhere near meet its anticipated target for paying off my mortgage, I just am furious that so much money and effort went into the name change campaign rather than in looking after policy holders' investments.

The Starr/Starkey message was paricularly inept: at th beginning of the campaign Ringo was telling us he would have got nowhere as Richard starkey, but at the end he was insisting on being called by his real, not stage name.

What's the betting, like the return of the Post Office and Royal Mail, the company will rintroduce the Norwich union brand name in the not too distant future to try to reverse its ebbing fortunes under a totally vacuous brand name.

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