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Direct Disasters
I have always believed in the direct approach, and that public relations face to face is one of the most powerful tools DM in building a brand. For a football club, desperate to sell merchandise as well as tickets, the chance to meet 120 football mad...
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Jan 04 2009, 12:18 PM
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Hugh Bessant
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Hallelujah You can teach an old dog new tricks
Happy New Year, one and all. On New Years eve, just before the witching hour, I downloaded my first song. Previous to this momentous moment, I had stuck to the old ways, in other words, buying CD's...although I still call them albums of course. I...
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Jan 02 2009, 05:14 PM
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Hugh Bessant
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I'm Mandy, Fly Me, Flog Me, Buy Me (or let me loan you bundles of cash on the never-never)
His Lordship, his Mandyness of somewhere near Hull, is a busy little business secretary, isn't he? Not content with telling Gordon which side to put his parting, he is also contemplating bailing out Jaguar and Land Rover (but not Woolies), whilst...
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Dec 18 2008, 05:30 PM
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Hugh Bessant
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Where would I be without surveys?
Just when the muse has left me, and I am wondering where the next blog will come from, another survey hits the streets. This one, from Experian, has some shocking statistics about duplicate mailings. Apparently, some scandalous B2B marketers are still...
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Dec 08 2008, 05:32 PM
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Hugh Bessant
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The Nature of Business Data
Following several recent conversations, I feel inspired to remind everyone of the facts behind business data. This is not a criticism, but it is a realistic view, because I sometimes think that with all the smoke and mirrors we use, we can forget what...
Posted
Nov 21 2008, 12:02 PM
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Hugh Bessant
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Hunker down, it's going to be a bumpy ride
By heck, this is bad. I know we don't want to admit it, but for the time being marketing is about as dead as an estate agents inbox. It is one of business life's true truisms, that when recession bites marketers are driven out of the city. If...
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Nov 07 2008, 09:53 PM
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Hugh Bessant
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And there is no Santa Claus...
Two pieces of news hit me when I logged on tonight. One is Richard Thomas saying that boards ought to take more responsibility for data rather than leaving it to the IT boys, and the other was some piece of nonsense about data misuse being on the increase...
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Oct 30 2008, 09:28 PM
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Hugh Bessant
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Recession Starts to Bite
Prospect Swetenhams are no more. DLG, financed from Iceland, may be as shaky as West Ham United...and who's next? For those of you who have never worked through a recession, this is what it is like. No one knows what is going to happen next. No one...
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Oct 11 2008, 09:40 PM
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Hugh Bessant
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The DM Commission all bark and no bite
Naming and shaming, the new DM Commission says, face anyone caught not following DMA guidelines. Wanna bet? How about getting off to a good start and naming the list broker who had to pay Thomson £47k in compensation? It won't happen, no doubt after...
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Sep 08 2008, 06:35 PM
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Hugh Bessant
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Silly Season Promotes Navel Gazing
As August blossoms, or rather thunders in so far, and everything goes quiet, I feel it is time for a bit of a deep breath and a cold hard look at ourselves. Anyone working in the DM industry must feel a little bit embarrassed and concerned right now....
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Aug 02 2008, 02:58 PM
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Hugh Bessant
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An age of cynicism
Having recently turned the ripe old age of 47, I fear I am turning into the stereotypical grumpy old man, but many would say that I was already grumpy! However, replying to a comment on my last blog here I realised that I am also an unrepentant cynic...
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Jul 18 2008, 09:38 AM
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Hugh Bessant
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Tons of waste fuss rather misses the point
Another survey, another burst of angst about misdirected or badly addressed mail. 100 million pieces of mail apparently fall into this category, and mailers are criticised for not collecting returns information (and rectifying it) or for not using suppression...
Posted
Jul 10 2008, 12:27 PM
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Hugh Bessant
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