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Arnold on ethical marketing
CHRIS ARNOLD
The Earth Day Blog
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Today (Tuesday, April 22nd) is ‘Earth Day’. Traditionally a day to encourage people to think about the planet. Alas it is fast becoming ‘Greenwash Day’ with many brands spending millions trying to convince us that they do deliver the triple bottom line (balancing planet, people & profits) rather than just profits.
You're all head of 'greenwash', now there's a more honest term doing the rounds, 'greentosh'. It more aptly describes those brands that try and make a small fact sound like a big eco deal. Or worse still, just lie. Believe it or not, there are chemical companies claiming to make environmentally friendly pesticides – yeah right. Military weapon companies who are putting less lead in missiles and bombs to reduce pollution.
According to a recent piece of research into consumer attitude towards green ads, 39% hadn't taken any notice of them at all. Of those that had, 20% say they never believe the claims, while 66% only sometimes. That leaves 14% who do, which is less than 17%, a figure that word of mouth experts claim is the level of believability of advertising in general. In conclusion, you are better off not doing green ads at all. Wow, just think of the discounts all those energy companies could offer their customers if they hadn't spent millions on ads with windmills in.
Of course, it was little surprise that EDF's recent research revealed that people found polar bears, ice caps and other clichés…well, clichéd.
Other interesting research shows that 80% of ethically inclined consumers used the web to research green and ethical products. Fairtrade is the most popular, though 36% researched recycling information (probably so they could send back the mountains of free magazines the councils keep sending us on how to be green).
GE in the States has created a new eco term for your eco dictionary - 'ecomagination'. A nice little title for all its eco based products. The ads are nice and at least they have evidence to prove they are delivering technology towards a better future.
Al Gore's latest venture is the 'We Can Solve It Campaign' (a project of The Alliance for Climate Protection). One of the ads has come in for criticism for it's historical inaccuracy (never stopped Hollywood). In one ad the voice over says, "We didn't wait for someone else to storm the beaches of Normandy" and show's Americans landing on a beach. Opps, slight error, in fact the US waited 5 years. Worse still, all the other points – space race, human rights – are wrong too. Seems US schools don't teach future copywriters history very well.
One of the growing areas of interest to consumers are eco friendly cleaning products. After years of chemical companies telling us that we live in dangerous germ ridden homes, the consumer has finally woken up to realise they are actually living in chemically saturated homes. How is replacing germs (mostly harmless ones) with nasty chemicals making your home cleaner and safer? It isn't.
A few rubbish facts to impress people in the office on Earth Day - who actually works all this stuff out?
Each UK household produces over 1 tonne of rubbish annually. The average dustbin contains enough unrealised energy for 500 baths, 3500 showers or 5,000 hours of television. Every person in the UK throws away their own body weight in rubbish every 7 weeks and every 2 hours the UK produces enough waste to fill the Albert Hall (which makes a change from some of the rubbish bands that fill it).
Householders chuck out 6.7m tonnes of unwanted food every year – that's 25% of the stuff we buy. (It's estimated that twenty tonnes of energy is used up for every one tonne of food that is produced.) Of that unwanted pile of food, 40% is fresh fruit and veg - nearly 4.5m apples, and more than 5m potatoes, 1.5m bananas and 3 million tomatoes. The trouble is, it's worse than the problem of plastic bags because it produces methane – twenty times worse than CO2.
On the subject of food, Whole Foods has launched the Whole Earth Generation, a video podcast series designed to raise environmental awareness among today's youth. To kick off the new initiative, WF have launched a contest to find six kids aged 8 to 17 to serve as hosts of the green-themed series, which will run through April.
Another US supermarket chain, Hannaford, have devised the Guiding Stars program to help consumers get through all the product claims - "nutritious shopping made simple." Each food is evaluated regardless of brand, price, or manufacturer with the same criteria, and all foods are rated. Sounds good? Not for some well know brands who are less than happy with getting zero scores. Products at the bottom of the list includes sausages, breakfast cereals and cottage cheese.
Now you can have eco-sex. Yep, even the bedroom is going green. I picked up stories about Fairtrade condoms and condoms from the Amazonian Rainforest. Except the Fairtrade condoms, called the French Letter Condom Company, aren't actually Fairtrade but Fair Deal – there's a difference. Meanwhile, in Brazil the government has one of the biggest programmes in the world to distribute free 'Natex' condoms – 100 million a year - in the fight against HIV. My favourite are COOL condoms (great viral on the web) who give all their profits to fight AIDS.
Howies (the ethical clothing company set up by two ex Saatchi people and bought by Timberland) has a novel approach to the usual shoot on a hot palm beach. They sent their new fashion lines in the post to friends in hot places and got them to model them and send back the photos. More eco than sending a dozen glam models out by plane but a lot less fun.
Schools in 13 US States have organized a no photocopier day with a bit of imagination. "The Great Copy Machine Epidemic of 2008" campaign asks kids to imagine what kind of disease causes a photocopier monster to chew up trees and paper. Kids are encouraged to decorate the school copier with the symptoms. (If every school in America took up the campaign they'd save over 38,000 trees and 9 million pounds of CO2.)
And finally, back to greentosh, I came across a pathetic attempt to look eco, a product on the web claiming to be CFC free. Dooh, CFCs were banned 20 years ago.
Published
Apr 22 2008, 11:01 AM
by
CHRIS ARNOLD
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by
Peter Martin
October 25, 2007 12:55 PM
Thank heavens I see this here as I was sure I had dreamt I heard it on a SKY News slot last night. I can't seem to locate a dicky bird on the BBC or The Indy, etc. Maybe they are still pondering the consequences. I know I am. Meantime, amen to this: 'They have little understanding of how to market green issues. Until they do, no matter how much they spend, their marketing attempts will be ignored. My advice is to save your money and bin your ads until you really get to grips with it." It beggars the imagination how much has been blown already on such wasted efforts. And I have very dim views on the ethics of those being rewarded with bonuses based on us recycling more using our money to drive up the rates. It seems a slight conflict of interest to me, at least in the public sector. As to the ActonCO2 site I agree and disagree. Or rather, t'other way round. It didn't work when I logged on, and most who tried I doubt will go back (web #101 - don't blow your budget sending all to a site that can't handle it). And anything that expects me to sit through that much web designer wet dream is asking for me to get bored and give up. And once there... I find out what my footprint may be? Woo-hoo. How much and how many people to and run this? And others? My free reuse site http://junkk.com costs no one a bean in salaries and marketing expenses, and is currently 'run' by one. Yet it keeps winning awards by being fun and offering ideas and rewards for DOING. Though some manpower help is desperately required and would be appreciated as I really need get back to the day job. Anyone?
by
Robin Brown
April 22, 2008 2:18 PM
There is a lot of tosh but also a lot of real improvement made. Ecomagination may be a cheesy name but GE have taken a genuine leadership position. There is a danger in lumping all sustainability marketing initiatives together. We should applaud the good and out the bad.
by
Peter Martin
April 22, 2008 3:17 PM
Greentosh... LOL. I like it, especially in its less sinister incarnation. Other than this blog I would not have know it was Earth Day save for a press release advocating I ditch something I have and replace it with the new, eco version they are offering.... for the planet. Bless. So long as they don't fib, good luck to 'em, but with one small caveat on the overall effect all this if having on the credibility and patience of the consumer. I recall at copyriter skool the story of a Canadian canned salmon brand that was suffering because the flesh was white. The solution, which worked gangbusters, was the line 'guaranteed not to go pink'. Sex may sell, but perceived negatives can shift loyalties. Just ask the Democratic Party candidate machines. The sad fact is that there is, very probably, a fair bit out there now that I would like to know about and act upon because it is, genuinely, better for the future of our kids. And may not even cost a premium. Sadly all but swamped by the dross. Thanks for sharing. Cheered me up a bit. I have to question one stat though: 'The average dustbin contains enough unrealised energy for 500 baths, 3500 showers or 5,000 hours of television.' If it's true, then 'Back to the Future's' Doc Whassiname's Radio Shack fission plant must be closer than I thought. As to the Howie's scheme being a lot less fun, I'd say it rather depends on who you ask. I guess if it's the agency, client, models and production crew left at T5 I guess you are right. As to getting the job done with least eco-impact and zero carbon-hypocrisy... top marks. Speaking of which, make sure you catch the latest BBC green effort tonight. Something about kids' fashion. I got a DM piece the size of a LiLo on it last week. And it was on the Breakfast News this morning. First point of business in boosting our awareness: flying a bunch of folk to India for what seemed like 'The Sulky Six Go 'Whatevah' in Mumbai'. You can't get irony that good any more. Happy Earth Day.
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Arnold on ethical marketing
Ethics is the fastest growing area of marketing. From green campaigns to greenwash. It's hot. It's complicated. And most companies get it wrong.
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CHRIS ARNOLD
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